Absolutely. FireflyPro captures .bmp, .jpg, and .AVI files which can be uploaded to most EMR/EHR systems. To select jpg as the default image format, go to “Device” > “Settings” and select “Image format”.
The power indicator light should be RED when charging. If the light is flashing red or steady green please make sure you are using the original short USB cable. Using a different USB cable can cause the device to not charge properly.
If that does not work, please try using a computer USB port instead of the AC charger or vice versa. If this does not solve the problem please contact Firefly as you may need a replacement USB cable.
When upgrading from an earlier version of Windows to Windows 10 you will need to reinstall FireflyPro. FireflyPro can either be reinstalled from the installation CD included with your Firefly device or from the download page found HERE.
In September 2016 Microsoft released an update to Windows 10 called “Windows 10 Anniversary Update”. This version of Windows had the unintended consequence of breaking webcams for millions of users. Since our devices are recognized as a type of webcam, this included our Firefly devices as well.