Operation Archives - Firefly Global

18 02, 2019

FireflyPro opens but there is no live video in Windows 10

Rajeev2019-02-25T12:23:38+00:00

A recent Windows release has made a minor adjustment to some computer Camera Privacy Settings. If your computer has been affected, your FireflyPro application will open like the [...]

FireflyPro opens but there is no live video in Windows 10Rajeev2019-02-25T12:23:38+00:00

18 02, 2019

FireflyPro has stopped working on Windows 10

Rajeev2019-02-18T03:41:31+00:00

In September 2016 Microsoft released an update to Windows 10 called "Windows 10 Anniversary Update". This version of Windows had the unintended consequence of breaking webcams for millions [...]

FireflyPro has stopped working on Windows 10Rajeev2019-02-18T03:41:31+00:00

18 02, 2019

I’ve upgraded from Windows 7/8 to Windows 10 and FirefyPro is no longer working.

Rajeev2019-02-18T03:39:54+00:00

When upgrading from an earlier version of Windows to Windows 10 you will need to reinstall FireflyPro. FireflyPro can either be reinstalled from the installation CD included with [...]

I’ve upgraded from Windows 7/8 to Windows 10 and FirefyPro is no longer working.Rajeev2019-02-18T03:39:54+00:00

18 02, 2019

Can I use multiple Firefly devices at the same time?

Rajeev2019-02-18T03:38:44+00:00

If your setup requires a hub or multiple Firefly devices plugged into the same machine, please contact us to help with the configuration.

Can I use multiple Firefly devices at the same time?Rajeev2019-02-18T03:38:44+00:00

18 02, 2019

What do I do when my computer is woken-up from standby or hibernation and FireflyPro software stops working?

Rajeev2019-02-18T03:27:55+00:00

Please close and try restarting the FireflyPro software application again.

What do I do when my computer is woken-up from standby or hibernation and FireflyPro software stops working?Rajeev2019-02-18T03:27:55+00:00

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Firefly is the award-winning manufacturer of wireless camera products for medical professionals worldwide. Firefly’s innovative devices are small, portable, and easy to use, enabling healthcare professionals to wirelessly observe and record images/videos on their laptops, tablets, phones and desktops. Available in over 50 countries, Firefly products are popular in Telemedicine, Ear-Nose-Throat, Primary Care, Pediatrics, Audiology, Urology, Gynecology, Dermatology, and Veterinary applications. Organizations all over the world are seeing the benefit of using our devices to communicate with patients and clients, ensuring they get the care they need.