18 02, 2019

Will my Firefly device work on a Mac?

2019-02-25T12:44:20+00:00

Yes. Please click HERE to download FireflyPro for Mac, then follow the instructions on the download page. Note - The software requires OSX v10.8 or later running on [...]

Will my Firefly device work on a Mac?2019-02-25T12:44:20+00:00
18 02, 2019

I installed the FireflyPro software but it does not open.

2019-02-18T03:08:19+00:00

The problem might be related to the PC virtual camera. On some PCs the virtual video/webcam driver doesn't allow other cameras to operate. This must be disabled in [...]

I installed the FireflyPro software but it does not open.2019-02-18T03:08:19+00:00
18 02, 2019

FireflyPro is open but I cannot see the live image.

2019-02-18T03:06:13+00:00

For wired products: Make sure that the camera is plugged and turned-on. Verify that the LEDs are illuminated and that the brightness dial on the side of the [...]

FireflyPro is open but I cannot see the live image.2019-02-18T03:06:13+00:00