A recent Windows release has made a minor adjustment to some computer Camera Privacy Settings. If your computer has been affected, your FireflyPro application will open like the image below:

Windows 10 Camera Privacy Settings - Image 1

In order to resolve the issue, you will need to make one small adjustment:

  1. Go to your Camera Privacy Settings.
  2. Go to “Allow apps to access your camera”
  3. Change this setting from “Off” to “On”.

Windows 10 Camera Privacy Settings - Image 2

FireflyPro should now open correctly!