The power indicator light should be RED when charging. If the light is flashing red or steady green please make sure you are using the original short USB cable. Using a different USB cable can cause the device to not charge properly.
If that does not work, please try using a computer USB port instead of the AC charger or vice versa. If this does not solve the problem please contact Firefly as you may need a replacement USB cable.
It is possible to use the DE370 with 3rd party video conferencing applications without additional integrations steps. This can only be done on iOS phones and tablets with access to cellular data. The ability to screen share will also be required.
To access the live feed from the DE370 in Zoom on iOS, please follow the steps below:
Download Firefly Pro Mobile from the App Store
Go to Wi-Fi Settings and connect to the DE370
Open FireflyPro Mobile and connect to the device
Open the Zoom app > Start a New Meeting > select Share Screen > Send Zoom meeting link to the connecting party
Swap back to Firefly Pro Mobile while sharing your screen
The camera may not be connected in the wifi settings. Go to your list of wifi signals and select your Firefly device. If connecting to the device for the first time you will need to enter the password “12345678”.
On a full charge the battery will last about 2.5 to 3 hours of continuous use. If the image quality starts to degrade you most likely need to recharge the device.
As for the longevity of the battery – Our wireless devices use batteries much like a cell phone – If you charge the device every night it will start to degrade over time. Replacing the battery yourself is NOT recommended as the device may be damaged in the process. Should you need a new battery, email us at firstname.lastname@example.org.